y99pro is committed to protecting the privacy and personal data of every Pakistani player registered on our platform. This Privacy Policy explains in clear, plain English exactly what personal data y99pro collects from Account holders in Pakistan, why we collect it, how it is used and stored, who we share it with, and what rights you hold over your own data. This Policy applies to all y99pro services accessible at y99pro.net and covers all data collected from Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, Multan, Rawalpindi, and beyond.
y99pro ("we", "us", "our") operates Pakistan's premier online gaming platform at y99pro.net, offering cricket betting, live casino games, slot titles, and related gaming services to Pakistani players. In delivering these services, y99pro necessarily collects, processes, and stores personal data relating to Account holders and Platform visitors.
This Privacy Policy sets out the legal basis on which y99pro handles your personal data, the categories of data collected from Pakistani players, the purposes for which that data is used, and the rights you hold as a data subject. We have drafted this Policy to be readable and accessible — not buried in impenetrable legal language — because we believe Pakistani players deserve to understand exactly how their information is handled.
By registering a y99pro Account, using any part of the y99pro Platform, or providing personal data to y99pro in any form, you acknowledge that you have read, understood, and accepted this Privacy Policy. If you do not accept the terms of this Policy, you should not create or use a y99pro Account.
For the purposes of applicable data protection legislation, y99pro is the Data Controller in respect of all personal data collected from Pakistani players through the y99pro Platform. "Data Controller" means the entity that determines the purposes and means of processing personal data — in plain terms, y99pro decides what data is collected, why it is collected, and how it is used.
y99pro processes personal data as a Data Controller under the authority of its international gaming licence. Where y99pro engages third-party service providers to process data on its behalf — for example, identity verification services that check Pakistani CNIC details, or payment processors like JazzCash and EasyPaisa — those service providers act as Data Processors under contractual terms that bind them to y99pro's data protection standards.
The y99pro Data Protection contact for all privacy-related queries is reachable via [email protected] with the subject line "Privacy Query — [Your Registered Email]".
y99pro collects personal data across several categories, each serving a specific purpose in the delivery of the Platform and compliance with licensing obligations. The categories and specific data points collected from Pakistani Account holders are as follows:
y99pro collects personal data through the following channels and mechanisms:
y99pro processes personal data from Pakistani players only where a lawful basis for processing exists. The following table sets out the primary purposes for which y99pro uses your personal data, together with the legal basis for each:
| Processing Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, mobile, date of birth, address | Contractual necessity |
| Age verification and KYC compliance | CNIC, date of birth, supporting ID documents | Legal obligation (licensing) |
| Payment processing and financial records | JazzCash / EasyPaisa / bank transaction data, PKR amounts | Contractual necessity |
| Fraud prevention and anti-money laundering | Transaction history, IP address, device data, identity documents | Legal obligation / legitimate interest |
| Responsible gaming enforcement | Gaming activity, deposit and loss history, self-exclusion records | Legal obligation (licensing) / legitimate interest |
| Customer support delivery | Account details, support communication content | Contractual necessity |
| Platform improvement and analytics | Usage data, device data, aggregated behaviour data | Legitimate interest |
| Marketing communications (where consented) | Email address, mobile number, gaming preferences | Consent |
| Regulatory reporting and audit | Transaction records, KYC documentation, gaming activity | Legal obligation |
y99pro will not use your personal data for purposes materially different from those listed above without first providing notice to you and, where required by law, obtaining your consent. If you have questions about the legal basis for any specific processing activity, you may direct those queries to [email protected].
y99pro does not sell, rent, or trade the personal data of Pakistani players to any third party for commercial purposes. Personal data is shared only in the following circumstances and only to the extent necessary for the stated purpose:
y99pro retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following retention periods apply to the principal categories of data held by y99pro:
When retention periods expire, y99pro securely deletes or anonymises personal data so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and business analysis purposes.
y99pro implements a multi-layered technical and organisational security framework designed to protect the personal data of Pakistani Account holders against unauthorised access, accidental loss, alteration, or disclosure. Security measures in place include, but are not limited to:
y99pro uses cookies and similar tracking technologies on the y99pro Platform to deliver a functional, personalised, and secure gaming experience for Pakistani players. A cookie is a small text file placed on your device when you visit a website. y99pro uses the following categories of cookies:
You may manage cookie preferences through your browser settings. Please be aware that disabling strictly necessary cookies will prevent core Platform functionality including Account login and payment processing from operating correctly.
y99pro does not use third-party advertising cookies or allow external advertising networks to place tracking cookies on the y99pro Platform for the purpose of building profiles of Pakistani players for external advertising targeting.
As a Pakistani player whose personal data is processed by y99pro, you hold the following rights in relation to your personal data. y99pro is committed to facilitating the exercise of these rights promptly and without unnecessary obstacles:
The y99pro Platform is strictly intended for individuals aged 21 years and above. y99pro does not knowingly collect personal data from any person under the age of 21. All y99pro Account holders are required to verify their age through Pakistani CNIC submission as part of the mandatory KYC process before any real-money gaming is permitted.
Where y99pro becomes aware that personal data has been collected from an individual under 21 years of age — whether through the Account registration process, KYC review, or any other means — y99pro will:
Parents and guardians in Pakistan who believe their child may have accessed or registered on the y99pro Platform should contact y99pro support immediately at [email protected]. y99pro will investigate and take prompt remedial action.
y99pro's Platform serves Pakistani players globally, and the personal data y99pro collects may be stored and processed in data centres outside of Pakistan. y99pro's primary data processing infrastructure is located in jurisdictions with established data protection frameworks.
Where personal data from Pakistani players is transferred to countries outside Pakistan, y99pro ensures that appropriate safeguards are in place to protect that data, including:
y99pro's payment processing partners — including JazzCash and EasyPaisa — operate primarily within Pakistan, and transaction data related to these payment methods is processed predominantly within Pakistani financial infrastructure subject to State Bank of Pakistan regulations.
The y99pro Platform may contain references to services provided by third-party game developers and software providers. While y99pro selects these partners carefully and imposes contractual data protection obligations on them, y99pro is not responsible for the privacy practices of third-party entities whose software or infrastructure forms part of the Platform delivery stack.
y99pro's gaming software providers — including live casino studio operators — receive only the session authentication data technically necessary to deliver their games to your device. They do not receive your CNIC details, full payment history, or other sensitive personal information beyond what is required for game delivery and fair play verification.
y99pro does not control and is not responsible for the privacy practices of any platform or service external to y99pro.net. Pakistani players should review the privacy policies of any third-party services they access independently.
y99pro may send marketing communications to Pakistani Account holders — including information about new games, PSL season promotions, reload bonuses, and platform updates — where the Account holder has provided explicit consent to receive such communications at the time of registration or subsequently through their Account settings.
Marketing communications are sent to the email address and/or Pakistani mobile number associated with your y99pro Account. y99pro does not send unsolicited marketing communications to individuals who have not consented to receiving them.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal, and does not affect y99pro's ability to send you transactional or service communications related to your Account (such as deposit confirmations, withdrawal notifications, or important Account security alerts).
y99pro may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable data protection law, new products or services offered on the Platform, or regulatory guidance received from y99pro's licensing authority.
Where changes to this Privacy Policy are material — meaning they could significantly affect your rights or how your data is used — y99pro will provide advance notice to registered Pakistani Account holders via email to their registered address and/or an in-platform notification, with a minimum of 14 days' notice before the updated Policy takes effect.
For non-material changes — such as typographical corrections, clarifications that do not alter the substance of any section, or updates to contact details — y99pro may update the Policy without advance notice, with the updated version taking effect upon publication. The "Last Revised" date at the top of this document will always reflect when the most recent update was made.
Pakistani players are encouraged to review this Privacy Policy periodically. The current effective version is always the version published at y99pro.net/privacy-policy. Continued use of the y99pro Platform after a policy change is notified constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, wish to exercise any of the data rights described in Section 10, or have a concern about how y99pro has handled your personal data, please contact our Data Protection team through the following channels:
Where you are not satisfied with y99pro's response to a privacy complaint, you may refer the matter to y99pro's licensing regulatory authority, details of which are available on the y99pro About Us page.
A visual breakdown of the personal data categories y99pro maintains for Pakistani Account holders, and what specific data points each category contains.
As a Pakistani player on y99pro, you hold specific legal rights over your personal data. All of these rights can be exercised by contacting y99pro support — no complicated forms, no lawyers required.
To exercise any of these rights, email [email protected] with "Privacy Request" in the subject line, or use live chat inside your y99pro Account. y99pro will respond within 30 calendar days.
y99pro employs multiple layers of security to safeguard the personal data of Pakistani players — from the moment you submit your CNIC for verification to every PKR transaction you make.
All data transmitted between your device in Karachi, Lahore, or anywhere in Pakistan and the y99pro Platform is protected by bank-grade 256-bit SSL encryption — the same standard used by Pakistani banks and international financial institutions.
Your CNIC details, payment records, and all other sensitive data are encrypted at rest using AES-256 encryption in y99pro's database infrastructure — meaning even y99pro staff cannot view raw sensitive data without strict access controls and audit logging.
Protect your y99pro Account with 2FA using SMS codes sent to your Pakistani mobile number or a TOTP authenticator app. Even if your password is compromised, nobody can log in without your second authentication factor.
y99pro staff access to personal data is restricted by role — customer support can see contact details but not full CNIC numbers; finance can see transactions but not support chat transcripts. Every access is logged and audited quarterly.
Independent security specialists conduct penetration testing and vulnerability assessments on y99pro's Platform and data infrastructure twice annually, with all critical findings resolved before the next audit cycle begins.
In the unlikely event of a data breach affecting Pakistani player data, y99pro commits to notify affected Account holders within 72 hours of discovery, explain what happened, what data was involved, and what steps y99pro is taking to prevent recurrence.
Transparent privacy policies, encrypted data storage, licensed operations, and 24/7 support — all waiting for Pakistani players in Karachi, Lahore, Islamabad, and beyond. Your y99pro account is ready.